Brokers in the West support some of the country’s largest and most demanding employer groups. Those clients expect clear recommendations, competitive pricing, and polished plan comparisons—often across dozens of carrier options.
But explaining the differences between carriers, comparing quotes, and presenting recommendations takes time. And even firms deploying larger teams per client are feeling the operational pressure.
To understand what’s slowing brokers down, we analyzed responses from our 2026 national broker survey and examined the trends shaping the Western market.
This quick, data-backed one-pager highlights the biggest challenges Western brokers faced last season—from carrier responsiveness and quote comparisons to RFP tracking and renewal pressure heading into 2026.
42.3% of Western brokers ranked carrier responsiveness as their number one challenge during the 2025 placement season—the highest rate of any region in the survey.